I have posted the video of incoming call using CIF here. It is a live working demo using Twilio trial account. I am going to share my experience of making this so anyone can easily setup the basic features and start exploring more awesomeness. I have tested the public preview of Microsoft Dynamics 365 Channel […]
Read MoreMicrosoft has recently posted the documentation for using Postman with Dynamics 365 WebAPI at https://docs.microsoft.com/en-us/dynamics365/customer-engagement/developer/webapi/use-postman-web-api. This prompts you to login into the application using your credentials to generate a bearer token which is passed to Dynamics 365 WebAPI when a request is made. However, we, sometimes, need to use an application user to access WebAPI, […]
Read MoreConfiguration and customization of CRM portal is always fun. You need to pay attention to even the smallest thing as there is no one stop place to configure them. Everything is connected among CRM form, portal entity form, metadata, permissions inheritance, scripts. One mis-configuration would render the form incorrectly. One day, we found that some portal […]
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